Your satisfaction is our top priority. That's why you deal with real people at all times.

We see ourselves as a partner for the long haul. Because we provide our customers with comprehensive support over many years. Good communication skills, approachability and a good relationship with our customers are therefore essential for us.

Would you like to get to know us and what we can do for you? Our team will be happy to advise you at any time. Get in touch with us!

Are you looking for an all-round carefree solution for your DDI environment? We are happy to take responsibility for the provision, management, monitoring and maintenance of selected IT areas. While we take care of the technical aspects and the smooth running of your systems and processes, you can concentrate fully on your core business. You benefit from our expertise and experience without having to set up your own team for specialized DDI operational tasks. This saves you resources, time and money.

Our DDI Managed Services at a glance:

  • Premier Services

  • Patch and Release Management

  • Monitoring

  • Operation

  • DDI Full Managed Service

Would you like to find out more about our Managed Services? We look forward to hearing from you!

We don't do things by halves: We advise you throughout the entire duration of the project. How do we go about it and what characterizes our way of working? Please find out here.

From analysis, conception and planning through to implementation: we focus on structure and thoroughness.

About the process

We start with a comprehensive analysis of your needs. From this, we develop a customized solution that meets your requirements. Next, we describe the planned scope of the project, on the basis of which we prepare a reliable overall offer for you.

As part of the project launch, we divide the project into phases and develop a project plan that sets out the project costs and schedule. We also document progress throughout the entire project. In this way, the process is visible to you at all times.

In accordance with these quality standards, we support you with the introduction of new solutions, migration to new software versions and major changes to the configuration. Troubleshooting and regular health checks are also part of our services.

Would you like to work with us or would you like individual advice? We are here for you. Talk to us!

We have specifically geared our services towards providing you with the most comprehensive, efficient and professional support service. This means: comprehensive maintenance services and personal availability in 8x5 by telephone, e-mail or ticket system, which you can of course access around the clock - and thus be informed about the current status of your inquiries at all times.

In addition, you can take advantage of our 24/7 premium support on request, which can of course also be extended to include direct dial-in to your system. In short: "Follow the sun" support - regardless of time and place.

With us, you have the choice: we support you in either German or English. More languages will be added from 2025.

Would you like to find out more about our operational readiness - and in particular our support options for you? Then feel free to contact us! We look forward to the exchange.

Would you like to refresh or deepen your knowledge of DDI and AD auditing? We are there for you - with individual training courses, ongoing standard training courses, workshops and seminars on current topics from our specialist areas.

We do not work with freelancers with no practical relevance, but exclusively with trainers whose knowledge is based on solid theoretical knowledge and practical experience as consultants in our company. This enables us to guarantee that our training courses have a high level of practical relevance.

Our standard training courses are primarily aimed at individual employees who are new to our specialist technological areas or who would like to refresh and expand their know-how.

If you require specific training for several employees in your company, we will be happy to put together a training program at your premises that meets your individual needs. We offer customized training courses and workshops in every product area. Please feel free to contact us!

If you are interested, we advise you to register early in order to secure a training place.

Ready to broaden your horizons? Whether standard or individual training: our team will be happy to advise you at any time. Contact us now for your training request!

Would you like to work with us or would you like individual advice? We are here for you.